Last updated: August 26, 2026

Welcome to Booché.

These Terms & Conditions govern your use of our website and your purchase of products from Booché. By accessing our website, placing an order, or otherwise using our services, you agree to these Terms & Conditions.

Please read them carefully before making a purchase.

1. About Booché

Booché is an e-commerce brand operated from Belgium and selling products internationally.

For questions regarding these Terms & Conditions or your order, contact us at:

Email: sayhello@booché.com

Our full legal business information will be provided on the website where required by applicable law.

2. Using Our Website

You may use our website for lawful personal and shopping purposes.

You agree not to:

• Use the website for unlawful or fraudulent purposes
• Attempt to gain unauthorised access to the website or its systems
• Introduce malicious code, viruses, or other harmful technology
• Interfere with the operation or security of the website
• Use automated systems to extract or reproduce substantial portions of the website without permission
• Misuse Booché content, branding, or intellectual property

We reserve the right to restrict access to our website where reasonably necessary to protect Booché, our customers, or our systems.

3. Products

We make reasonable efforts to present our products as accurately as possible.

However, product colours and appearance may vary slightly depending on your screen, device, lighting, or manufacturing variations.

Product dimensions, descriptions, images, features, and other information are provided to help you understand the product before purchasing.

We may modify, discontinue, or update products and product information from time to time.

4. Prices

Product prices are displayed on our website in the currency indicated during your shopping experience.

Prices may change at any time. A price change will not affect an order that has already been accepted, except where required to correct an obvious error and permitted by applicable law.

Applicable taxes, shipping costs, duties, or other charges will be displayed or communicated where required.

5. Orders

When you place an order, you are making an offer to purchase the products in your order.

Receiving an automated order confirmation does not necessarily mean that your order has been finally accepted.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraud or unauthorised activity
• Payment problems
• Shipping restrictions
• Obvious technical or system errors

If we cancel an order after payment has been collected, the applicable amount will be refunded.

6. Payment

Available payment methods will be displayed during checkout.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Payments may be processed by independent third-party payment providers. Their own terms and privacy practices may also apply.

7. Shipping & Delivery

Shipping destinations, estimated delivery times, available shipping methods, and applicable shipping charges are described in our Shipping Policy and/or displayed during checkout.

Delivery dates are estimates unless expressly stated otherwise or required by applicable law.

International orders may be subject to customs procedures, import taxes, duties, or other charges depending on the destination.

Please review our Shipping Policy before placing your order.

8. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Returns + Exchanges Policy, together with any mandatory rights available to you under applicable consumer law.

Please review that policy before purchasing.

Nothing in these Terms & Conditions is intended to restrict rights that cannot legally be excluded or limited.

9. Promotions & Discount Codes

From time to time, Booché may offer discounts, promotional codes, bundles, gifts, or other promotions.

Unless otherwise stated:

• Promotions cannot be exchanged for cash
• Discount codes may be limited to one per order
• Certain products may be excluded
• Promotions may have an expiration date
• Additional conditions may apply

We reserve the right to modify or withdraw promotions where permitted by law.

10. Intellectual Property

The Booché name, logo, website design, graphics, photographs, videos, product presentation, written content, and other original brand materials are owned by or licensed to Booché and are protected by applicable intellectual-property laws.

You may use our website for personal, non-commercial purposes.

You may not reproduce, distribute, sell, modify, commercially exploit, or use Booché intellectual property without prior permission, except where permitted by law.

11. Reviews & User Content

If you submit a product review, photograph, comment, testimonial, or other content to Booché, you confirm that you have the right to provide that content.

You must not submit content that is unlawful, fraudulent, defamatory, abusive, infringing, or otherwise inappropriate.

Where you expressly submit content for publication on our website or marketing channels, you grant Booché a non-exclusive licence to use, reproduce, and display that content for those purposes, subject to applicable law.

12. Product Use

Booché products should be used for their intended purpose and in accordance with any instructions provided with the product or on our website.

Customers are responsible for determining whether a product is appropriate for their intended use.

Nothing on our website should be interpreted as professional plumbing, construction, medical, or other specialised advice.

13. Liability

We do not exclude or limit liability where doing so would be unlawful.

To the extent permitted by applicable law, Booché is not responsible for losses caused by:

• Misuse of a product
• Failure to follow product instructions
• Unauthorised modification of a product
• Events outside our reasonable control
• Improper installation or use
• Third-party services outside our reasonable control

Nothing in these Terms excludes or limits mandatory consumer rights or any liability that cannot legally be excluded or limited.

14. Third-Party Services

Our website may use or link to services operated by third parties, including payment processors, shipping providers, social networks, and other service providers.

Booché does not control independent third-party websites and is not responsible for their content or practices.

Use of those services may be subject to separate terms and privacy policies.

15. Privacy & Cookies

Your privacy is important to us.

Information about how we collect and process personal information is available in our Privacy Policy.

Information about cookies and similar technologies may be provided in our Cookie Policy and cookie settings.

16. Events Outside Our Control

We will not be responsible for delays or failures caused by circumstances outside our reasonable control, such as severe weather, natural disasters, transportation disruptions, customs delays, strikes, governmental actions, network failures, or similar events.

This provision does not affect any mandatory rights available to consumers.

17. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, products, website, or applicable requirements.

The version applicable to your purchase will generally be the version in effect when you place your order.

The latest version will be available on our website with its most recent update date.

18. Governing Law

These Terms & Conditions are governed by the laws of Belgium, subject to any mandatory consumer-protection rules that apply in the country where you reside.

If you are a consumer, nothing in this section deprives you of mandatory protections available to you under applicable law.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

20. Entire Agreement

These Terms & Conditions, together with our applicable policies and the information provided during checkout, form the agreement between you and Booché concerning your purchase and use of our website.

This includes, where applicable:

• Privacy Policy
• Shipping Policy
• Returns + Exchanges Policy
• Cookie Policy

21. Contact

If you have questions about these Terms & Conditions, your order, or Booché, contact us at:

Booché
Belgium
Email: sayhello@booché.com